Refund policy

30-day returns

Contact Boobelle within 30 days of delivery to request a return or report a problem with your order.

Damaged, defective or incorrect items

Email support@boobelle.com with your order number and a photo of the issue. If your item arrived damaged, defective or incorrect, we will provide a free replacement or full refund, whichever you prefer. No return is required for these cases.

Change-of-mind returns

Items must be unused, unworn, unwashed and in their original condition and packaging. Contact us before sending anything back so we can provide the correct return address and instructions. Do not send returns to an address on a parcel without checking with us first.

The customer pays return postage for change-of-mind returns. Return postage is non-refundable, except where applicable law requires otherwise. These conditions do not restrict your rights for faulty or misdescribed goods.

Refunds

After receiving and inspecting a return, we will email you the outcome. Approved refunds are issued to the original payment method within 5–10 business days; your bank may require additional time to post the credit. If a legally required refund deadline is shorter, that deadline applies.

Earlier orders and consumer rights

Any additional protection, shipping service or guarantee purchased with an earlier Galactic Ink order remains subject to the terms provided when that order was placed. This policy does not reduce existing order commitments or statutory cancellation, return or refund rights.

Contact us

Email support@boobelle.com or use our contact form.