Shipping policy

Boobelle delivery

Estimated delivery: 1–2 weeks (7–14 calendar days) from your order date, including processing. This estimate applies to new Boobelle scarf orders. Any delivery terms confirmed for an earlier order remain applicable to that order.

Delivery estimates are not guaranteed arrival dates. Carrier disruptions, customs and holidays can affect timing. If you need an item for a specific occasion, please allow extra time.

Shipping destinations and charges

Available destinations and shipping charges are shown at checkout before payment. Please check your address carefully. Customs duties or import charges, if applicable and not collected at checkout, are the recipient’s responsibility.

Tracking and delays

When your order ships, we send the available tracking details by email. If your order has not arrived within the estimated window, contact us with your order number so we can investigate.

If we cannot ship within the time promised, we will inform you of the delay and offer the option to accept a revised shipment date or cancel the unshipped order for a prompt refund, as required by applicable law.

Address changes and delivery problems

Contact us as soon as possible if your address needs changing. Changes may not be possible once an order has been dispatched. If tracking shows delivered but you cannot locate the parcel, check your delivery location and contact us for help. Nothing in this policy limits your statutory rights.

Contact

Email support@boobelle.com or use our contact form. Include your order number and a short description of the issue.